RSTOR Transporter General FAQs

Is egress from my current cloud service provider included in your price?
Customers are responsible for their own egress fees.  Have a question? Contact us!
Wed, 28 Oct, 2020 at 10:56 AM
What SLA do you provide for Transporter? Will you guarantee delivery at certain times or speeds?
We are limited by the number of requests per second of the source CSP and the destination CSP, whichever is lower. Check the SLA of your CSP for the exact n...
Wed, 28 Oct, 2020 at 10:56 AM
How are jobs prioritized? Are any preferences given?
Jobs are queued for execution on a first come, first served basis. We can handle many parallel transfers simultaneously for each cloud provider so you will ...
Wed, 28 Oct, 2020 at 10:56 AM
Can I pay to get higher priority service and move up in the queue?
That is a feature we are actively exploring for the future.  Have a question? Contact us!
Wed, 28 Oct, 2020 at 10:57 AM